Finance Quick Answers
I think my insurance company treated me unfairly. What can I do?
Try to resolve the problem with your agent or broker
first. If that doesn't work, try calling the company
headquarters and asking for a consumer complaint
representative. If you still cannot resolve the dispute
with the company, contact the Missouri Department of
Insurance, especially if you think the company has
violated a Missouri statute or regulation. You can call
them toll free at 1-800-726-7390. They can't represent
you in a legal sense, but they may be able to assist
you.
Brenda Procter, M.S., Consumer and Family Economics, College of Human Environmental Sciences, University of Missouri-Columbia
If you'd like to learn more about this and other personal finance topics, the University of Missouri offers 'Personal & Family Finance,' a correspondence course, through the Center for Distance and Independent Study (800-609-3727). Information about this course is available at http://cdis.missouri.edu/CourseInfo/DetailCourseInfo.asp?1985.
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Last update: Tuesday, July 22, 2008
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